Giving Feedback

Approach
Feedback is the least expensive and most effective lever for influencing behaviour. Feedback-rich cultures are the reason successful businesses retain key people, create a positive working environment and motivate employees. Feedback tells a person how they are doing in a way that is specific to them when conveyed in a sincere way.
Topics
The Power of Feedback
The Art of Giving Feedback
Accountability
Feedback in All Directions
Managing Responses
Training Objectives
1. To give powerful feedback without feeling uncomfortable
2. Explain the differences between convincing & influencing
3. Motivate people to perform
4. Provide others with solid & honest feedback
5. Create a culture of feedback
Duration
One Day
Leadership Solution
Get In Touch
Programme Schedule
Introduction & Welcome
Programme Objectives
Personal Objectives
The Power of Feedback
The Art of Giving Feedback
The Model
Magic Wands!
Effective Feedback Tools
What You Really Want to Say!
The Golden rules
Three Natures of feedback
Feedback & Coaching
Accountability
Blame .v. Feedback
Three Steps to Accountability
Accountability & Reward
Feedback in All Directions
Vertical & Lateral Feedback
Dealing with the Boss
Sensitive Feedback
Managing Responses
Personal Mastery
Confidence
SARAH Model
Personal Action Planning
Reflection, Discussion & Action Planning