Performance Management Program (PMP)

The Performance Management Program (PMP) helps employees and teams do their best work. It is about setting clear goals at the beginning of the year, so everyone knows what they are working towards. Throughout the year, managers check in with employees to see how things are going and offer support when needed. At the end of the year, there is a performance review to talk about what went well and where there is room for improvement. Performance Management Program (PMP) helps employees grow and succeed while also ensuring that the company is moving in the right direction. Also, there are various questions, such as,

Do you want to improve the performance of your team?
How do you give feedback on performance?
Or how do you feel about performance reviews?

that managers and team members encounter in their professional journey, and an efficient performance management process can tackle these difficult questions effectively.

The program focuses on the key leadership skills of managing performance and coaching. The Performance Management course encourages excellence in leadership by setting clear objectives, providing timely feedback and coaching, and delivering strong and effective performance reviews. The Performance Management Program (PMP) is experiential, with theory, input, and insights, sharing best practices supported by group discussion, role play, reflection and practical action planning sessions.

Topics Covered Under the Performance Management Program (PMP)  
  • Performance Measures
  • Performance Agreements
  • Performance Discussions
  • Performance Coaching
  • Performance Feedback
  • Performance Reviews
Detailed Schedule of the Performance Management Program (PMP) Participants of the Performance Management Program (PMP) perform a wide range of activities over two days to implement an effective performance management process and achieve desired organizational outcomes.
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Day One

Introduction & Welcome

  • Program Objectives
  • Personal Objectives
  • Taking Performance

Performance Measures

  • What is Performance?
  • Performance Measures
  • Competencies

Performance Agreements

  • Reaching Agreement
  • SMART Goals
  • Key Responsibilities

Performance Discussions

  • Influencing Job Performance
  • Proactive Behavior
  • Dealing with Difficult Employees

Personal Action Planning

  • Reflection, Discussion & Action Planning

Day Two

Welcome Back

Review of Day One

Performance Coaching

  • Characteristics of Effective Coaching
  • Coaching Meeting
  • Learning Styles

Performance Feedback

  • Feedback Memories
  • Giving & Receiving Feedback
  • Types of Feedback

Performance Reviews

  • Positive & Negative Behaviors
  • Performance Agreement Forms
  • Follow-Through

Personal Action Planning

  • Reflection, Discussion, and Action Planning

Key Takeaways of the Performance Management Program (PMP)

The participants of the Performance Management Program (PMP) will be able to learn and demonstrate the capacity to:

Set quality objectives that provide clear direction to expected outcomes

Explain the different types of feedback

Provide timely and effective feedback

Encourage effective performance by providing coaching

Assess performance and provide effective reviews

Create a development plan

Learning Formats

The Performance Management Program (PMP) consists of a comprehensive curriculum and learning program to suit the diverse needs and corporate requirements of the participants.
In-person Program (Duration- 2 Days)

Modes of the Performance Management Program (PMP)

The various modes of Performance Management Program (PMP) are as follows:

In-person workshops

Group discussions

Theory and insights

Practical action planning sessions

Role play activities

Performance Coaching
and reviews

Core Beneficiaries of the

Performance Management Program (PMP)

The core beneficiaries of the Performance Management Program (PMP) are employees and the organization as a whole. For employees, the program offers clear goals, regular feedback, and opportunities for growth and development to increase job satisfaction and career advancement. Similarly, for the organization, the program helps ensure that employees’ objectives are aligned with the company’s goals and values to achieve enhanced organizational performance, productivity, and overall success.


It is vital for employees to set appropriate professional goals to achieve desired results in a corporate setting. Goals in the Performance Management Program (PMP) are set collaboratively between employees and their managers. They are specific, measurable, achievable, relevant, and time-bound (SMART), ensuring clarity and alignment with the company's objectives.

Feedback is a key component of the Performance Management Program (PMP), providing employees with valuable insights into their performance. Managers give feedback regularly to acknowledge achievements, address issues, and guide development. Further, the feedback process helps initiate an effective performance management process to eradicate any loopholes and shortcomings in the employee’s overall performance.

The Performance Management Program (PMP) supports employee development through regular feedback, coaching, and training opportunities. It helps employees identify their strengths and explore possible areas for improvement to ensure their optimum personal and professional growth.

Performance reviews in the Performance Management Program (PMP) are conducted on an annual basis. They involve a comprehensive assessment of an employee's performance over the past year, highlighting successes and areas for development. Reviews are based on objective criteria and aim to provide a fair and constructive evaluation.

The Performance Management Program (PMP) contributes to organizational success by ensuring the effective synchronization of employee goals with company objectives. It ensures that employees are motivated, engaged, and working towards common goals, leading to increased productivity, efficiency, and overall performance.