“Mécaniser” (name changed to protect identity) a European appliance manufacturer, had been struggling against more innovative competitors. Our assessment of senior management during the Culture Track™ Training revealed a fragmented team focused solely on their individual roles and engaged in finger pointing to justify lackluster performance. The new president, “Claude Guillaume,” had come into the organization to set matters straight. Claude managed to shift Mécaniser’s culture enough to generate considerable performance improvement in his first year on the team.