The Silence That Almost Cost Us Everything

JK Cement (Bharatpur), a high-performing vertical manufacturing unit, was riding a wave of operational excellence. Cement output had crossed record highs, cost efficiencies were at their best in three years, and the Regional President had just presented a commendation to the leadership team at a national review. By every metric visible to the organisation, things were working.

Vikram Sehgal (name changed), the Plant Head of Operations, a 19-year veteran of the cement industry, was considered a star.