When it comes to achieving accountability for performance, it is vital to define clear expectations that are specific, measurable, achievable, relevant, and time-bound (SMART). They provide a clear understanding of what is expected from individuals or teams, helping them align their efforts with organizational goals.
Ownership is all about taking responsibility for meeting the clear expectations set forth. Talking about ownership in the context of accountability and performance program, it is necessary to develop a proactive approach to fulfill commitments and deliver results.
It is easy to understand that the accountability in the workplace comes with its positive and negative consequences. They are essential for maintaining performance accountability among people. Positive consequences, such as recognition and rewards, motivate individuals to meet expectations, while negative consequences, such as feedback and coaching, help course-correct behavior.
The Ladder of Accountability is a crucial component of Accountability for Higher Performance® (AFHP) and consists of a framework for managing accountability in the workplace from lower to higher levels.
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