Interviewing Skills

Persuasive SalespersonTM - Door Training & Consulting India

The Interviewing Skills Program is designed to help organizations improve their hiring process by equipping interviewers with the essential skills and techniques needed to select the best candidates. This program is tailored for hiring managers, HR professionals, team leaders, recruiters, and senior management who play a crucial role in recruitment.

Participants of this program learn how to prepare and structure interviews effectively, ensuring a consistent and professional approach. The training covers the creation of insightful interview questions that go beyond the basics to uncover a candidate’s true potential and fit for the organization. One key benefit of the Interviewing Skills Program is acquiring behavioral interviewing techniques, which allow interviewers to assess a candidate’s past performance and predict future behavior in similar situations.  

The program also addresses important legal and ethical considerations, ensuring that interviewers understand the do’s and don’ts to avoid potential legal issues. Additionally, the Interviewing Skills training program emphasizes the importance of reducing biases and maintaining fairness throughout the interview process, leading to more objective and accurate candidate evaluations.

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Agenda of the

Interviewing Skills Program

Day One

Difficulties with the hiring process

The Cost of hiring

Identifying Competencies and developing a competency matrix

  • Job Analysis

  • Job Description

Shortlisting Resumes

  • Things to watch for

  • Developing a Resume-screening guide

Problems for Recruiters:

  • Talking too much

  • Relying on first impressions

  • Inconsistent questions

  • No plan

Recruiters should watch for:

  • Leniency/stringency factors

  • Error of Central Tendency

  • The halo/horns effect

Good Interviewing is:

  • Professionalism

  • Perception

  • Communication

  • Preparation

Non Verbal language: Yours and theirs

Day Two

Effective questioning techniques

  • Open and closed questions

  • Can & will questions

Behavioral questions

  • Holistic questions

  • Achievement questions

Probing Questions

  • Open
  • Pauses
  • Reflection/mirroring
  • Summary/Clarification
  • Closed

Critical Incident Techniques

Other testing tools

Organizing the Interview

  • Opening

  • Discussion

  • Closing

Developing an Interview guide

Other considerations (cultures, disabilities, gender, etc.)

Checking references

  • Preparing a reference guide

Offers of employment

Review and evaluation

Topics Covered Under the Program

  • Identify competencies and integrate them into a job description.
  • Create and implement a fair and consistent interviewing process for selecting employees, using a variety of interview strategies, including behavior description interview (BDI) techniques.
  • Enhance communication skills of listening, asking questions, and observing, which are essential for a skilled recruiter.
  • Understand the questions that are not legal to ask.
  • Have a format for checking references

Key Takeaways of the Interviewing Skills Program

By the end of the program, the participants will demonstrate an understanding of the following:

How to prepare as interviewer and how to prepare interviewee.

Skills required for effective interview and judgment.

How to judge the performance and potential.

Skills to judge Behavior and attitudes.

Learning Formats ​

The Interviewing Skills Program offers participants a unique and rich experience to ensure their maximum learning, higher retention, and better engagement.

In-person Workshop- Duration (2 Days)

Consultative Sales Training Program

Core Beneficiaries of the

Interviewing Skills Program

The Interviewing Skills Program is highly beneficial for a diverse group of corporate professionals such as,

  • Hiring Managers
  • HR Professionals
  • Team leaders
  • Recruiters
  • Organizational leaders

 

FAQs

The various benefits of the Interviewing Skills Program are listed as follows:

1. Equip hiring managers with the tools to assess candidate skills and fit accurately.
2. By hiring the right candidates, organizations can decrease employee turnover.
3. Structured and professional interviews lead to a positive impression of the company.
4. Streamline the interview process to save time and resources.
5. Standardize interview techniques to ensure fairness and objectivity.

The participants of the Interviewing Skills Program acquire various skills and competencies to play a significant role in organizational growth and development. Below are some of the important aspects of this program.

1. Quality Hires: Ensures that interviewers can identify top talent efficiently.
2. Cultural Fit: Helps assess whether candidates align with the company’s values and culture.
3. Legal Compliance: Prepares interviewers on legal considerations to avoid potential liabilities.
4. Reputation: Enhances the company’s reputation as a professional and desirable place to work.
5. Retention: Improves employee retention by ensuring new hires are well-suited to their roles and the company environment.

The impact of the Interviewing Skills Program is visible at a prominent level, and organizations can achieve various benefits from this program as follows:

1. By helping companies in hiring the right people, teams perform more effectively.
2. It reduces costs associated with poor hires and high turnover.
3. Improves overall employee morale when new hires are competent and fit well within the team.
4. Ensures new hires contribute to the company’s strategic goals and objectives.
5. It helps in strengthening the company's brand as an employer of choice.