PRIDE Program- Persona GLOBAL®
PRIDE is a first-class approach to team building that is enjoyable, comprehensive, and cost-effective. It is divided into five categories corresponding to the key requirements for team and individual development. PRIDE training builds skills around these core concepts and can easily be integrated into existing quality and productivity initiatives, or it can be the basis for those efforts.
The PRIDE Methodology includes Group Exercises, Individual Exercises, Discussions, Brief Lectures, and Role-playing.
With the involvement of our clients and partners from world-class companies, we developed PRIDE training, a program for front-line employees and their leaders. In order for team building efforts to be accepted and used by front-line people, they were involved directly in the planning and delivery of the product. A product of many years of research and development, PRIDE Program was designed to be flexible enough so that the training can be as detailed and advanced as needed to meet an organization’s training and performance objectives.
About Persona GLOBAL®
PRIDE Fundamentals Workshop
Purpose
- Pyramid of Success
- The Chain of Customers
- Customer Requirements
- Performance Measurements
- The Visual Workplace
Influence
- Factors Promoting High-Performance Teams
- Group Influence
- Cooperation vs. Competition
- Giving and Receiving Feedback
- Conflict Management
Energy
- Team Building Meeting
- Conducting Meetings
- Maintaining Performance
Recognition
- Positive Reinforcement
- Types of Recognition
- Making Reinforcement Effective
- Giving Recognition
- Job Enrichment
- Self-Management
Development
- Goal Setting and Continuous Improvement
- Team Development
- Personal Development
- Customer-focused Continuous Improvement System
- Problem-Solving
- Decision Making
Core Beneficiaries of the
PRIDE Program
- Make teams and individuals learn more effective
- Speak the same language and be systematic in team development efforts
- Enhance Productivity
- Build internal and external customer relationships
- Improve customer service and satisfaction
- Get bottom-line results in less time with less waste and stress
Key Takeaways of the PRIDE Program
The core of the PRIDE process is the highly interactive PRIDE Fundamentals Workshop. This flexible five-segment workshop consists of one-day group and individual exercises, discussions, and skills practice. Participants will learn and practice the following things:
Easy to implement process to empower the front-line to improve their team’s productivity
Strategy to get people involved and committed to improving quality and performance throughout your organization
Framework for integrating your company’s various quality, service, and productivity initiatives and avoiding the “program of the week” phenomenon
Way to directly link competitive strategy to the day-to-day activities of every front-line employee
Methods to measure performance to ensure every team member knows how to meet customer requirements
Problem Solving and goal-setting skills to ensure continuous improvement of products and services
Way to assess team development progress in your organization
Self-direction techniques to develop the capabilities of each individual team member
Learning Formats
The core of the PRIDE Program is the highly interactive PRIDE Fundamentals Workshop. This flexible five-segment workshop consists of one-day group and individual exercises, discussions, and skills practice.
In-person Workshop- Duration (1 Day)
Modes of the PRIDE Program
Group exercises
Individual exercises
Discussions
Brief lectures
Role-playing activities
Core Beneficiaries of the
PRIDE Program
- Those responsible for team building activities in organizations, especially as part of any quality or service-improvement initiatives
- Those interested in learning about the PRIDE process
- Managers and supervisors responsible for enhancing team performance
- Managers, trainers, and any others who wish to be certified to install the PRIDE principles and processes in their organizations
- Those who eventually want to be certified as a PRIDE Facilitator or Leader
FAQs
The PRIDE Program is delivered through a combination of in-person workshops, virtual training sessions, and interactive online modules. This blended learning approach ensures that participants can engage with the material in a way that suits their schedule and learning preferences. Additionally, the program includes follow-up support and resources to help reinforce the concepts learned.
The PRIDE Program covers a wide range of topics related to diversity, equity, and inclusion. The key areas of the program include understanding unconscious bias, developing inclusive leadership skills, creating a respectful workplace, and implementing DEI strategies. Participants also explore real-world case studies and practical tools to help them apply what they have learned in their workplace.
The PRIDE Program can significantly enhance organizational culture by adopting the various approaches and practices as discussed below:
1.
Encourages a culture where all employees feel valued and respected.
2.
It helps identify and address unconscious biases, leading to fairer practices.
3.
Nurtures and builds open and honest communication across all levels.
4.
Creates a sense of belonging, improving overall employee satisfaction.
5.
Encourages diverse perspectives, leading to more creative solutions.
6.
Helps in building a positive and inclusive culture that attracts and retains top talent.
