PRIDE Program

PRIDE is a first-class approach to team building that is enjoyable, comprehensive, and cost-effective. It is divided into five categories corresponding to the key requirements for team and individual development. PRIDE training builds skills around these core concepts and can easily be integrated into existing quality and productivity initiatives, or it can be the basis for those efforts.

The PRIDE Methodology includes Group Exercises, Individual Exercises, Discussions, Brief Lectures, and Role-playing.

With the involvement of our clients and partners from world-class companies, we developed PRIDE training, a program for front-line employees and their leaders. In order for team building efforts to be accepted and used by front-line people, they were involved directly in the planning and delivery of the product. A product of many years of research and development, PRIDE Program was designed to be flexible enough so that the training can be as detailed and advanced as needed to meet an organization’s training and performance objectives.

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About Persona GLOBAL®

Founded on October 28, 1980, in Chicago, Illinois, Persona GLOBAL® is a management consulting company that provides robust, field-tested performance solutions and survey instrumentation. Over the last three decades, Persona GLOBAL® gradually expanded our range of organizational and personal performance enhancing solutions to a network of +1,700 certified trainers and consultants worldwide in more than 70 countries. All programs and tools are delivered in the local language and culturally adapted by seasoned business professionals who have a passion for people development. Our expertise serves as a catalyst for unleashing the critical power of the “human element” so that both the company and its employees can realize their full potential. The tailored and scalable process-oriented performance solutions are practical, flexible, and address real-world business challenges.


PRIDE Fundamentals Workshop

Purpose

  • Pyramid of Success
  • The Chain of Customers
  • Customer Requirements
  • Performance Measurements
  • The Visual Workplace
  • Factors Promoting High-Performance Teams
  • Group Influence
  • Cooperation vs. Competition
  • Giving and Receiving Feedback
  • Conflict Management

Influence

Energy

  • Team Building Meeting
  • Conducting Meetings
  • Maintaining Performance
  • Positive Reinforcement
  • Types of Recognition
  • Making Reinforcement Effective
  • Giving Recognition
  • Job Enrichment
  • Self-Management

Recognisation

Development

  • Goal Setting and Continuous Improvement
  • Team Development
  • Personal Development
  • Customer-focused Continuous Improvement System
  • Problem-Solving
  • Decision Making

Purpose

  • Pyramid of Success
  • The Chain of Customers
  • Customer Requirements
  • Performance Measurements
  • The Visual Workplace

Influence

  • Factors Promoting High-Performance Teams
  • Group Influence
  • Cooperation vs. Competition
  • Giving and Receiving Feedback
  • Conflict Management

Energy

  • Team Building Meeting
  • Conducting Meetings
  • Maintaining Performance

Recognisation

  • Positive Reinforcement
  • Types of Recognition
  • Making Reinforcement Effective
  • Giving Recognition
  • Job Enrichment
  • Self-Management

Development

  • Goal Setting and Continuous Improvement
  • Team Development
  • Personal Development
  • Customer-focused Continuous Improvement System
  • Problem-Solving
  • Decision Making

Key Takeaways of the PRIDE Program

The core of the PRIDE process is the highly interactive PRIDE Fundamentals Workshop. This flexible five-segment workshop consists of one-day group and individual exercises, discussions, and skills practice. Participants will learn and practice the following things:

Easy to implement process to empower the front-line to improve their team’s productivity

Strategy to get people involved and committed to improving quality and performance throughout your organization

Framework for integrating your company’s various quality, service, and productivity initiatives and avoiding the “program of the week” phenomenon

Way to directly link competitive strategy to the day-to-day activities of every front-line employee

Methods to measure performance to ensure every team member knows how to meet customer requirements

Problem Solving and goal-setting skills to ensure continuous improvement of products and services

Way to assess team development progress in your organization

Self-direction techniques to develop the capabilities of each individual team member

Learning Formats ​

The core of the PRIDE Program is the highly interactive PRIDE Fundamentals Workshop. This flexible five-segment workshop consists of one-day group and individual exercises, discussions, and skills practice.

In-person Workshop- Duration (1 Day)

Key Account Selling program

Core Beneficiaries of the

PRIDE Program

FAQs

The PRIDE Program is delivered through a combination of in-person workshops, virtual training sessions, and interactive online modules. This blended learning approach ensures that participants can engage with the material in a way that suits their schedule and learning preferences. Additionally, the program includes follow-up support and resources to help reinforce the concepts learned.

The PRIDE Program covers a wide range of topics related to diversity, equity, and inclusion. The key areas of the program include understanding unconscious bias, developing inclusive leadership skills, creating a respectful workplace, and implementing DEI strategies. Participants also explore real-world case studies and practical tools to help them apply what they have learned in their workplace.

The PRIDE Program can significantly enhance organizational culture by adopting the various approaches and practices as discussed below:

1. Encourages a culture where all employees feel valued and respected.
2. It helps identify and address unconscious biases, leading to fairer practices.
3. Nurtures and builds open and honest communication across all levels.
4. Creates a sense of belonging, improving overall employee satisfaction.
5. Encourages diverse perspectives, leading to more creative solutions.
6. Helps in building a positive and inclusive culture that attracts and retains top talent.