Consultative Selling
The Persuasive Communicator® (PC) is a 16 hour workshop presenting lifelong skills enabling delegates to communicate effectively, become more influential and ultimately becoming successful persuasive communicators!
This robust ViLT (Virtual instructor Led Training) provides delegates with an intuitive, practical system for dealing with all people, especially those “difficult or uncooperative people” whom they have not been able to influence yet.
Based on Persona GLOBAL’s proprietary Social Styles and Trust Building methodologies, The Persuasive Communicator® workshop enables delegates to build sustained, long term win/win business as well as personal relationships.
Learning Goal
At the end of the workshop the participants will be able to demonstrate the ability to
Examine how people communicate & miscommunicate with each other
Develop a systematic method for recognizing the behavior of our customers in terms of their needs
See ourselves as others perceive us…Learn how to build trust, and practice empathy and flexibility
Develop a “Game Plan” to resolve an important real-life communication gap
Ensure continued use of your new skills to bring results, again and again
| Module | Topic |
|---|---|
|
Intro to Communication Styles |
Intro to Persona Trust Model Elements of Influence 4 Basic motivations and 4 Basics Communication styles |
|
How to Build Trust with Stakeholders |
Key elements of interpersonal trust How to accelerate rapport and trust building How to project empathy |
|
How to be flexible to match the other persons style during conflict to get to win-win |
Elements of Empathy What is flexibility How to flex your style How help yourself and others to leave negative cycles to start collaborating |
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